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Knowledgebase

Our knowledgebase contains technical information, whitepapers and other support information.

Search the information available by entering in the information you are searching for below. If you are receiving an error message, enter the text of the error message in your query.

You can use the following wild cards and operators to improve your results:

Wildcards/Operators
Usage
* (asterisk)
Use an asterisk to match one or more characters at the middle or end of your search term. Do not use the asterisk at the beginning of a search term, unless you are performing a standard lookup search. For example, a search for john* finds items that start with variations on the term john, such as, johnson or johnny. A search for mi* meyers finds items with mike meyers or michael meyers.
? (question mark)
Use a question mark to match one character at the middle or end of your search term. For example, a search for jo?n finds items with the term john or joan. The question mark wildcard does not work at the beginning of a search term.
AND
Finds items that match all of the search terms. For example, acme AND california finds items with both the word acme and the word california. In Advanced Search, using AND is optional, as searching for acme california is the same as searching for acme AND california.
OR
Finds items with at least one of the search terms. For example, acme OR california finds items with either acme or california or both words.
AND NOT
Finds items that do not contain the search term. For example, acme AND NOT california finds items that have the word acme but not the word california.
" " (quotation marks)
Use quotation marks around search terms to find an exact phrase match. For example, a search for "monday meeting" finds items that contain the exact phrase monday meeting. This can be especially useful when searching for text with punctuation. For example, "acme.com" finds items that contain the exact text acme.com. However, the asterisk (*) and question mark (?) function as wildcards when they are included in a search phrase that is enclosed in quotation marks.

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